Legal

Refund Policy

Last updated: 7 October 2026

1. Subscription cancellations

You may request cancellation of a recurring Emergency365 plan through the applicable account or support channel. Cancellation normally takes effect at the end of the current paid billing period unless applicable law requires otherwise.

2. Refund requests

Refund requests are reviewed case by case, taking into account the plan terms, service usage, billing error, and applicable consumer-protection requirements. Approved refunds are returned using the original payment method where possible.

3. Billing errors

If you believe you were charged incorrectly, contact us promptly with the account and transaction details so that we can investigate and correct verified errors.

4. Contact

For cancellation or refund assistance, contact Emergency365 through the support channel associated with your account or plan.